Tuesday, February 16, 2010

Against popular belief, I didn't freeze to death on Thursday night...

However, the evil tree DID take out our cable, internet and home phone. It also severed our power, but - luckily - we were only without electricity for about 8 hours.

This was taken on Friday morning. See our cable line in the snow?

Our cable, internet and home phone did not fair so well. In fact, we only got them back this afternoon. AT&T had made note of the fact that we were without service on Friday morning, but...well, forgot. It took us calling back THREE TIMES to jog their memory and (finally) schedule an appointment to repair the line. And they insisted that someone be home even though the problem was with the line on the ground in the backyard.

Whatever.

Anyway, said appointment was this morning between 8 AM and 12 PM. Trevor took a half day to sit at home and wait.

The first repairman arrived around 1 PM. Once he saw the outside line lying on the ground, he pronounced the problem to be, "for the outside repair guys" and left. Two hours later, a second repairman arrived and fixed the problem in less than 10 minutes. He never stepped foot indoors.

Obviously, the customer NEVER knows what s/he is talking about. EVER.

Stupid AT&T.

To say Trevor was annoyed would be an understatement. If it had been me, someone over at AT&T would have gotten an earful. I may have even cancelled our account. I have very little patience when it comes to stuff like this.

In other news, I'll be back posting pictures of the STORM OF THE CENTURY. Scroll down if you are interested. It was an insane weather week in Dallas. I've never seen anything like it here in my (almost) 30 years.

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